BlackBerry

Device purchased from ShopBlackBerry.com not received BlackBerry 10 OS 0.3.1 update?

Last updated:

BlackBerry 10 smartphones purchased from shopblackberry.com may not automatically receive the prompt to update their software to BlackBerry 10 OS version 10.3.1 but the solution is simple.

To receive the update, complete the following steps:

  1. Remove the SIM card from the device. For steps to remove the SIM card, see the device’s User Guide.
  2. Connect to an available Wi-Fi network and wait till the BlackBerry logo appears at the top-right near the signal indicator.
  3. Press and hold the Power button to turn off the device.
  4. Re-insert the SIM Card.
  5. Press the Power button to turn on the device.

Note: If Wi-Fi is not available, then allow the device to start up without a SIM card in it and wait for 5 minutes. The software update notification should then appear.

[signoff predefined=”Enjoy this?” icon=”users”][/signoff]

Via

Rapid Mobile

Rapid Mobile uses cookies, tokens, and other third party scripts to recognise visitors of our sites and services, remember your settings and privacy choices, and - depending on your settings and privacy choices - enable us and some key partners to collect information about you so that we can improve our services and deliver relevant ads.

 

By continuing to use our site or clicking I Accept, you agree that Rapid Mobile and our key partners may collect data and use cookies for personalised ads and other purposes, as described more fully in our privacy policy.

 

You can change your settings at any time by clicking Manage Settings or by visiting our Privacy Centre for more detailed information.

 

Privacy Settings saved!
Cookie Services

When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer.

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site.

We track anonymized user information to improve our website.
  • _ga
  • _gid
  • _gat

Decline all Services
Accept all Services