IMImobile’s cloud contact centre software is enabling public sector and healthcare organisations shift online in reaction to COVID-19.
Healthcare Communications, the healthcare division of IMImobile, has launched its eClinic software to NHS trusts for free for a year.
Hyundai India has integrated WhatsApp business as part of its customer service strategy, in partnership IMImobile.
IMImobile has teamed up with US network software giant Mavenir to launch an RCS messaging initiative. IMImobile and Mavenir will work together with global operator mutual customers, integrated RCS enablement technologies and a shared vision to increase adoption of this new channel globally.
IMImobile has announced it has conditionally agreed to acquire US-based mobile engagement and RCS Business Messaging leader 3Cinteractive. The acquisition allows IMImobile to increase its footprint in North America and become the global market leader for RCS (Rich Communications Services) Business Messaging.
IMImobile today announced that one of the UK’s largest car manufacturers, Vauxhall Motors, is using Apple Business Chat via its enterprise communications platform to connect with their customers.
IMImobile has signed a partner agreement with Telia Norway, with an option to extend to the wider Telia Company – the leading telecom operator in the Nordic/Baltics.
IMImobile has made its enterprise cloud communications platform IMIconnect available on Salesforce AppExchange. Salesforce users will now be able to quickly launch and orchestrate two-way, trigger based customer communications across more than 10 channels including SMS, WhatsApp, Apple Business Chat, In App and Push, amongst others.
Today, IMImobile is releasing a unified Rich Communication Service (RCS) messaging API alongside its low-code toolset within its enterprise cloud communications platform, IMIconnect. The update will allow organisations to build richer message-based communications, so their customers can interact with them via messaging apps using text and images.
npower is working with cloud communications software and solutions provider IMImobile to introduce Apple Business Chat to support its smart meter roll out programme. The date set for every UK home having a smart meter – 2020 – is fast-approaching, so the service is being introduced at a critical time for the business.
IMImobile today announced its customers are now able to use Apple Business Chat, a new way for users to communicate directly with businesses using the Messages app on iPhone and iPad.