Vodafone UK hacked, almost 2,00 customers details breached

169

Vodafone has revealed that nearly 2,000 Vodafone customers may have had their personal details accessed by hackers.

The company said 1,827 accounts were accessed and criminals may have been able to obtain customer names, mobile phone numbers, bank sort codes and the last four digits of their bank account number.

The attack on customers’ detail occurred between midnight on Wednesday, October 28, and midday on Thursday, October 29.

A Vodafone spokesman said on Saturday the incident was driven by criminals using email addresses and passwords acquired from an unknown source external to Vodafone and the company’s systems were not breached in any way.

“Whilst our security protocols were fundamentally effective, we know that 1,827 customers have had their accounts accessed, potentially giving the criminals involved the customer’s name, their mobile telephone number, their bank sort code, the last 4 digits of their bank account.

“Our investigation and mitigating actions have meant that only a handful of customers have been subject to any attempts to use this data for fraudulent activity on their Vodafone accounts.”

The mobile phone company said no credit or debit card details were accessed and the information obtained by the criminals “cannot be used directly to access customers’ bank accounts”.

The spokesman continued:

“However, this information does leave these 1,827 customers open to fraud and might also leave them open to phishing attempts.

“These customers’ accounts have been blocked and affected customers are being contacted directly to assist them with changing their account details.”

Vodafone said it launched its own investigation and had contacted banks to alert them to the breach.

The National Crime Agency, Information Commissioner’s Officer and Ofcom were informed on Friday evening.

Rapid Mobile
 
Rapid Mobile uses cookies, tokens, and other third party scripts to recognise visitors of our sites and services, remember your settings and privacy choices, and - depending on your settings and privacy choices - enable us and some key partners to collect information about you so that we can improve our services and deliver relevant ads.

 

By continuing to use our site or clicking I Accept, you agree that Rapid Mobile and our key partners may collect data and use cookies for personalised ads and other purposes, as described more fully in our privacy policy.

 

You can change your settings at any time by clicking Manage Settings or by visiting our Privacy Centre for more detailed information.

 

Privacy Settings saved!
Cookie Services

When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer.

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site.

We track anonymized user information to improve our website.
  • _ga
  • _gid
  • _gat

Decline all Services
Accept all Services