University of Strathclyde

University of Strathclyde and Medallia team up on Employee and Community Experience

The University of Strathclyde is to leverage Medallia Experience Cloud as part of their People Strategy 2025 by committing to listening and responding to the views of staff.

In addition, the university will leverage Medallia Crowdicity to tap into the ideas and knowledge of their faculty, students, and wider communities to manage a range of health and wellbeing challenges with and for citizens, other researchers, the NHS, and other care partners and industry.

Medallia Experience Cloud empowers Universities to make employee voices count by responding in the moment, making it easy for employees to have a say with ‘always-on feedback’ that goes beyond surveys to gauge real-time opinions and sentiment.

“We are excited to be partnering with Medallia and to use their innovative and collaborative service to listen and respond to the needs of our colleagues,” said Sara Copeland, Deputy Director of HR at the University of Strathclyde.

Medallia Crowdicity is an easy-to-use ideation, innovation, and collaboration platform for organisations looking to discover and action the best ideas and insights. With built-in gamification, rewards, and a built-in virtual community layer, Crowdicity helps any organisation discover and action ideas anytime, anywhere, from everyone.

“Crowdsourcing is an excellent way to engage University stakeholders, including students, industry partners, local community residents and the wider health and care communities in Scotland, and beyond,” said Dr. Marilyn Lennon from the Department of Computer and Information Sciences at the University of Strathclyde.

Multiple groups and departments will use Crowdicity, and university staff have identified four high-impact use cases to pilot:

  • Industry Engagement: The university will look for ways to co-innovate with industry to work fast on smaller projects that impact important business and societal challenges.
  • NHS, Social Care, and Third Sector Engagement: The university will leverage Crowdicity to gather insights from colleagues in the NHS and care sector about current university curriculum and to identify gaps in the market for upskilling the future workforce.
  • Citizen Science (Living Lab): Ongoing engagement with professionals and the public more broadly to identify themes and topics related to health and care.
  • Student Innovation and Upskilling: Strathclyde is well placed to lead on interdisciplinary student projects addressing real challenges facing society, the economy and businesses. The university will leverage Crowdicity to help with tracking and measuring reach, engagement, and social impact of university programs.

“It is an honour to partner with such a high ranking and prestigious University such as Strathclyde,” said Riadh Barkat, Vice President for EMEA public sector at Medallia.

“We look forward to helping the university bring together the wider community, local businesses, and public sector bodies around a wide range of innovative projects.”

My Cart Close (×)

Your cart is empty
Browse Shop

Rapid Mobile

Rapid Mobile uses cookies, tokens, and other third party scripts to recognise visitors of our sites and services, remember your settings and privacy choices, and - depending on your settings and privacy choices - enable us and some key partners to collect information about you so that we can improve our services and deliver relevant ads.


By continuing to use our site or clicking I Accept, you agree that Rapid Mobile and our key partners may collect data and use cookies for personalised ads and other purposes, as described more fully in our privacy policy.


You can change your settings at any time by clicking Manage Settings or by visiting our Privacy Centre for more detailed information.


Privacy Settings saved!
Cookie Services

We need your consent so that we and our trusted partners can store and access cookies, unique identifiers, personal data and information about your browsing behaviour on your device. This enables us to serve relevant content and advertising to you, and to improve the service that we provide to our readers. This only applies to we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer.

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site.

We track anonymized user information to improve our website.
  • _ga
  • _gid
  • _gat

Save my preferences