Offers free unlimited LTE data upgrade for a full year to Simple Choice customers who bring a Sprint (or Verizon or AT&T) customer over to the Un-carrier
T-Mobile US has announced a new program encouraging T-Mobile customers to “save their friends” and colleagues and get them to convert to T-Mobile.
Starting next week, whenever a T-Mobile Simple Choice customer brings a Sprint, AT&T or Verizon customer to the Un-carrier, both receive unlimited LTE data for a full year at no additional charge. T-Mobile Simple Choice customers who already have unlimited LTE data receive a $10 credit each month for twelve months.
Ã¢â‚¬Å“It continues to amaze me to see the old carriers failing to listen to their customersÃ¢Ë†â€™or reward them for their loyalty,Ã¢â‚¬Â said John Legere, president and CEO of T-Mobile.
Ã¢â‚¬Å“That arrogance and indifference has defined the U.S. wireless industry for too long. WeÃ¢â‚¬â„¢re changing all that. In fact, this entire Un-carrier consumer movement is built on the simple act of listening to customers.Ã¢â‚¬Â
Earlier this week, Sprint introduced a new offer for T-Mobile, AT&T and Verizon customersÃ¢Ë†â€™leaving its own customers wondering about the price of loyalty. At the same time, Sprint launched a new family plan with a fixed data cap and no option for unlimited LTE data.Ã‚Â When families exceed their cap Ã¢â‚¬â€œ assuming thatÃ¢â‚¬â„¢s even possible on the nationÃ¢â‚¬â„¢s slowest LTE network Ã¢â‚¬â€œ families are hit with overages to the tune of $15 per gigabyte.
In stark contrast, T-MobileÃ¢â‚¬â„¢s Simple Choice plan comes with unlimited data, talk and text Ã¢Ë†â€™ and with no overages and no annual service contracts Ã¢Ë†â€™ on AmericaÃ¢â‚¬â„¢s fastest nationwide 4G LTE network.
Ã¢â‚¬Å“When we saw how SprintÃ¢â‚¬â„¢s dissing its own customers and dropping unlimited LTE plans for families, we knew we had an opportunity to help these people out,Ã¢â‚¬Â said Mike Sievert, Chief Marketing Officer for T-Mobile.
Ã¢â‚¬Å“Only a Ã¢â‚¬ËœcarrierÃ¢â‚¬â„¢ would be arrogant enough to make an offer limited only to new prospects, while forgetting their existing customers. The Un-carrier way is to give the best offers to your loyal customers Ã¢â‚¬â€œ and thatÃ¢â‚¬â„¢s what weÃ¢â‚¬â„¢re doing again today.Ã¢â‚¬Â
Converting a Sprint (or Verizon or AT&T or other) customer is simple. Starting next Friday, August 29th, T-Mobile customers just report their good deed atÃ‚Â www.t-mobile.com/referral. YouÃ¢â‚¬â„¢ll need your T-Mobile number and your friendÃ¢â‚¬â„¢s number they’ve ported over. When you report a successful conversion within 30 days of your friendÃ¢â‚¬â„¢s activation with T-Mobile, the unlimited LTE data service or bill credit for both of you will start that month.
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