SAP Committed to Innovation and Choice for SAP Business Suite Applications

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Mainstream Maintenance for SAP® Business Suite 7 Applications Prolonged to 2025

SAP SE underlines its commitment to innovation for SAP® Business Suite 7 applications and SAP Business Suite powered by SAP HANA® by offering customers choice and a simple, non-disruptive route to the cloud. As part of this commitment, customers will now get the benefit of additional planning security and investment protection as SAP prolongs mainstream maintenance for SAP Business Suite to 2025 and provides according commitments for pricing for SAP Enterprise Support services.

Continued Innovations
SAP has delivered on the principle of “innovation without disruption” introduced in 2011 for SAP Business Suite and, subsequently, for SAP Business Suite powered by SAP HANA. The SAP HANA platform is now an established and proven driver for simplification, business value and TCO reduction. SAP Business Suite powered by SAP HANA yields unparalleled speed and enables the delivery of substantive breakthrough innovations. Customers enjoy true “insight-to-action” capabilities and powerful integrated analytical abilities. This is proven by the fact that as of July 2014 more than 1,200 customers have already chosen SAP HANA as the foundation for SAP Business Suite. These customers are located in 37 countries and span system sizes from 100 to 100,000 users. In addition, a large set of new applications have been deployed to use the full real-time potential of the SAP HANA platform.

SAP will continue to deliver innovations for the on-premise versions of SAP Business Suite 7 and SAP Business Suite powered by SAP HANA 2013. SAP Business Suite customers will benefit from state-of-the-art technologies and business processes, including:

  • Simple user experiences based on mobile apps and on the paradigm of SAP Fiori ® user experience (UX), advanced social media integration and powerful analytics based on SAP HANA® Live and SAP Smart Business cockpit.
  • Business process improvements and enhancements will be available across many business scenarios and applications for lines of business and industries.
  • SAP will also simplify the system landscape requirements, resulting in further TCO reductions. The innovation roadmap will also enable customers to integrate the SAP portfolio of cloud solutions at their preferred speed and with reduced costs.

Less-Disruptive Enhancement Packages and Other Shipments
To better support customers with these innovations in the future, SAP will deliver new developments through the proven SAP enhancement package approach. The enhancement packages will be complemented with quarterly shipments, when and if available, that offer additional and easy ways to quickly deploy SAP innovations.

“The fast pace of change that comes along with the broader adoption of cloud technology raises the need of customers for predictability and simplification,” said Bernd Leukert, member of the Executive Board of SAP SE, Products & Innovation. “Companies globally rely on SAP Business Suite applications to run their business-critical processes while managing a fundamental shift to cloud. With our innovation commitment, we offer companies investment protection for their existing on-premise solutions and help them increase innovation and the potential to run simpler and to shift to the cloud at their own pace.”

Prolonged Mainstream Maintenance and SAP Enterprise Support Commitments
SAP is complementing its innovation commitment by prolonging mainstream maintenance until end of 2025 for SAP Business Suite 7 core application releases including the SAP ERP 6.0, SAP Customer Relationship Management 7.0, SAP Supply Chain Management 7.0 and SAP Supplier Relationship Management 7.0 applications and SAP Business Suite powered by SAP HANA 2013. In line with this commitment, SAP will fix the list price for SAP Enterprise Support for new purchases at a constant 22 percent until 2025,and will not increase fees for already existing SAP Enterprise Support contracts beyond 22 percent until 2020. All these commitments give customers additional planning and investment security and do also apply to SAP Enterprise Support delivered to partners participating in the SAP PartnerEdge® program.

These prolongations of the mainstream maintenance represent 11 years of predictability, long-term commitment from SAP and protection for customers’ investments, giving customers additional time to develop their individual approach for innovations and the cloud.

“It’s important for SAP’s customers to have as comprehensive a planning window as possible for both on-premise and cloud solutions,” said Joshua Greenbaum, principal, Enterprise Applications Consulting. “The multiyear commitments SAP has outlined for maintenance and enterprise support will go a long way towards allowing customers to plan their innovation strategy as well as control costs.”

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