One year ago, Sitecore and Microsoft announced they would collaborate on an offering to bring the best of experience marketing and commerce together. Today, that vision has been realized, with the release of Sitecore Commerce 8 powered by Microsoft Dynamics.
Over the past 12 months, Sitecore and Microsoft have developed the product together and co-designed its architecture to capitalize on the strengths of both Sitecore and Microsoft Dynamics. The combined solution allows businesses to create seamlessly connected customer experiences optimized for visitors’ digital behaviors, devices and preferences, complete with real-time order management across any channel.
“We’ve been pleased with Sitecore’s rich experience management capability,” said Robert White, chief information officer, Ashley Furniture.
“We look forward to leveraging the integrated and sophisticated online and offline commerce features offered by this new solution to connect the dots between ecommerce and in-store transactions.”
“Businesses, until now, haven’t had a unified way to connect the customer experience between the worlds of online and brick-and-mortar,” said Darren Guarnaccia, chief strategy officer, Sitecore.
“This partnership fills a real customer need by marrying the expertise and technology of two trusted global enterprise solutions. You can expect to hear more about the success of significant implementations over the coming months.”
The new solution further diversifies Sitecore’s commerce offering. The release offers significant opportunities for customers with a retail presence to aggregate their content across all sales channels, particularly for those customers already using or evaluating Microsoft Dynamics for Retail.
“Retailers want to create a connected experience as they look to extend engagement beyond point-of-sale,” said Ashvin Mathew, general manager, commerce & retail solutions, Microsoft.
“The new solution combines the rich commerce capabilities of Dynamics with Sitecore’s experience platform and represents a significant step in our partnership and commitment to deliver innovative and personalized solutions for our mutual customers.”
Key features include:
Shared Services Between Online and Brick-and-Mortar: All aspects of order capture (e.g. pricing, tax, discounts) are shared between digital and brick and mortar channels, supporting a consistent experience regardless of channel.
Additional Omni-Channel Capabilities: Microsoft Dynamics’s comprehensive features in the areas of loyalty programs; store location with real-time inventory; buy online, pickup in store; order management, including returns; customer service and call center are all enabled in digital experiences built using Sitecore.
Synchronization and Publishing: Synchronization service to aggregate catalog data from Dynamics and Sitecore’s Commerce Catalog to facilitate very high traffic digital experiences.
Storefront Solutions: Support for multiple storefronts representing different countries and legal entities in the same deployment. A reference storefront is provided to accelerate customer deployments.
Sitecore Commerce 8 powered by Microsoft Dynamics is now broadly available. Interested Sitecore customers should contact their Sitecore account managers. To learn more, visit: Ã‚Â www.sitecore.net/commerce
We track anonymized user information to improve our website.
Because we respect your right to privacy, you can choose not to allow some types of cookies and processing. Click on the different category headings to find out more and change our default settings. Not allowing some types of cookies may impact your experience of our Services and what we are able to offer.
In order to use this website we use the following technically required cookies
Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in. Loss of the information stored in a preference cookie may make the website experience less functional but should not prevent it from working.
This cookie enable us to detect the country of which you are visiting from.
These cookies may be set through our Services by our partners. Some have functional purposes such as capping the number of times you see an ad within a short span of time, but most, through uniquely identifying your browser and the device you use to access our Services and the processing of other information, will build a profile of your interests and show you ads more relevant to them, inferred from your browsing activity. If you do not allow these cookies, you will still receive ads but they will be less targeted and less likely to be relevant to your interests.