Microsoft and Salesforce Strengthen Strategic Partnership at Dreamforce 2015

Microsoft and Salesforce have announced plans to extend their strategic partnership to connect the Salesforce Customer Success Platform to Microsoft Office productivity apps and services.

The two leaders plan to deliver new solutions that integrate Salesforce with Skype for Business, OneNote, Delve and Windows 10 to empower companies to connect with their customers and collaborate more effectively.

Microsoft and Salesforce continue to deliver on their strategic partnership with the general availability of two new integrations announced in October 2014: Salesforce App for Outlook, which works with Outlook 2013 and Office 365, and Salesforce1 Mobile App for Microsoft Office.

New Integrations to Make Joint Customers More Productive Than Ever Before


Microsoft and Salesforce have committed to working together to bring the following solutions to life:

  • Skype for Business Integration with Salesforce Lightning Experience: Salesforce will integrate Skype for Business (formerly known as Lync) into its new Lightning Experience, a modern and re-imagined Salesforce that combines an intelligent new user experience with proven best practices that enable people to work faster and smarter. Office 365 customers will be able to use Skype for Business to create Web meetings, determine if colleagues are online or not, click to chat and make voice and video calls from the Salesforce Lightning Experience. A preview is anticipated in the second half of 2016.
  • OneNote Integration with Salesforce Lightning Experience: Users will be able to associate notes with Salesforce records, and view and edit notes directly in OneNote from the Salesforce Lightning Experience. A preview is anticipated in the second half of 2016.
  • Salesforce Integration with Office Graph and Office Delve: Enabled by the Office Graph, an open ecosystem for sharing, collaboration and discovery, Office 365 users will be able to view and discover Salesforce content in Office Delve, such as sales opportunities, customer accounts and service cases. Availability is anticipated in the second half of 2016.
  • Salesforce1 Mobile App for Windows 10: Salesforce will deliver a Windows 10 app to empower sales teams to move deals forward while on the go, using their favorite Windows device. Availability is anticipated in the second half of 2016.

These new integrations will build on existing joint solutions that enable mutual customers to be more productive than ever before, including:

  • Salesforce Files Connect integration with SharePoint and OneDrive for Business
  • Salesforce Wave Connector for Excel
  • Salesforce integration with Power Query for Excel
  • Salesforce Mobile SDK for Windows
  • Salesforce1 for Windows 8.1 Phone Preview
  • Power BI for Office 365 integration with Salesforce

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