Vodafone UK suffering another outage

Vodafone UK outage appears to have begun shortly after 9.20 this morning

UPDATE: 12.35pm Vodafone says that the problem has been resolved and the company is now encouraging any user affected by the issue to restart their devices. 

A spokesperson for Vodafone said:

“We had an issue affecting mobile data this morning, which is now fixed. We apologise for the inconvenience this will have caused to customers. If any customers are still struggling to get connected, we suggest briefly putting your phone onto airplane mode, or doing a restart, and then trying again.”

While the reason for the outage remains unclear, of those who reported issues, 40% reported problems with their home broadband, 36% with their mobile phone, and 22% with their mobile internet.

Vodafone UK is currently experiencing an outage across the United Kingdom today, leaving thousands of customers unable to access 4G internet or make calls. Particular hotspots appear to include London and the south of England, as well as Manchester, Birmingham and Glasgow.

Twitter users have bombard the service with questions over whether the issue is being looked into.

Customers were tweeting Vodafone this morning to ask what was going on.

One said: “Anyone else having major issues with their Vodafone internet? No connection and nothing is loading. Unable to connect to either 4g/5g etc?”

A second tweeted: “Our Vodafone business mobile network is completely down! What’s happening? We need it restored ASAP please!”

Another asked: “What’s going on? Being told not connected to network then intermittently not being able to make calls.”

A fourth said: “Is there problems with the network today? I’m in Bristol and although it’s showing signal I’m unable to make calls.”

Vodafone customers will be experiencing frustration as it is only two months since the carrier last experienced a major outage.

Vodafone says it is aware of the situation:

‘We’re aware of a network update which is causing customers to have signal and connection issues,’ Vodafone spokesperson Katie wrote on Twitter.

‘We can confirm that our engineers are working to restore the service as a top priority. Sorry for any inconvenience caused while we get this fixed.’

This story will be updating.

Rapid Mobile

Rapid Mobile uses cookies, tokens, and other third party scripts to recognise visitors of our sites and services, remember your settings and privacy choices, and - depending on your settings and privacy choices - enable us and some key partners to collect information about you so that we can improve our services and deliver relevant ads.


By continuing to use our site or clicking I Accept, you agree that Rapid Mobile and our key partners may collect data and use cookies for personalised ads and other purposes, as described more fully in our privacy policy.


You can change your settings at any time by clicking Manage Settings or by visiting our Privacy Centre for more detailed information.


Privacy Settings saved!
Cookie Services

When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer.

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site.

We track anonymized user information to improve our website.
  • _ga
  • _gid
  • _gat

Decline all Services
Accept all Services