Melrose Labs

MELROSE Labs launches Voice Conferencing Service in UK

Voice conference calling for teams

MELROSE Labs, a newly launched cloud communications provider, has launched their voice conferencing service, Conference, a service that is a key enabler of remote working and collaboration.

The company, headquartered in Edinburgh, expects to be a significant challenger in the market through its broad range of crucial communication services for businesses of all sizes.

Conference allows your team to conduct meetings using voice conference calls and conference rooms dedicated to your organisation. To join a meeting, your team simply dials the telephone number of your dedicated conference room from their landlines and mobiles.

Alternatively, they can join a conference for free via the web from desktops and laptops. Calls have high-quality wideband audio and can handle meetings with up to 100 participants.

The service can be used by businesses of any size, government, healthcare providers, educational establishments, social groups, clubs and religious groups. With instant sign-up on the Melrose Labs website, the service is immediately available to new customers.

Conference accounts each have a non-geographic dial-in telephone number that when called by participants will take them directly into the conference call without the need to enter a conference ID. Customers may request options such as PIN protection of their conference room, and for a monthly charge, a geographic dial-in telephone number in place of the non-geographic number.

Dial-in numbers are currently available for the following UK locations:

UK conference calls 

  • Non-Geographic (0845)
  • Edinburgh (0131)
  • Newcastle (0191)
  • Manchester (0161)
  • Other areas

Mark Hay, CEO/CTO and Founder of Melrose Labs, said of the new service:

“We have fast-tracked our Conference service due to the extremely high demand for services that aid remote working, resulting from the fight against COVID-19. We have aimed to deliver a service that strikes a balance between commercial prudence and delivering a quality and reliable service that can be used for free.”

Conference is one of two Melrose Labs Voice Gateway services available for free in response to the COVID-19 crisis. The other service, CloudPBX, is a hosted PBX service that enables staff located in an office or working remotely to be part of the same business phone system.  

In the two weeks since Conference was released, many organisations are making use of it, including local authorities, trade groups, advice bureaus, religious groups, schools, utilities and healthcare provider

This high-reliability SMS gateway will enable organisations around the world to send and receive SMS text messages to and from staff, customers and partners for emergencies, promotional, informational and other uses.

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