Google Home Hub Colours

UK Government implements Google and Amazon Smart Speaker Usage

Last updated:

UK users can now use smart speakers like Google Home and Amazon ‘s Alexa to search for more than 12,000 pieces of government information

For the past six months, a small team of experts from the Government Digital Service have been working on a trial project to allow people to access information from GOV.UK without having to touch a computer keyboard.

Their work means people can now ask their home speakers questions ranging from ‘How do I apply for a passport?’ to ‘What age can I retire?’

Minister for Implementation, Oliver Dowden, said:

This is all about making life easier for people who need to access information about government services. And with millions now using smart speakers, I want government to keep up and work smarter too.

People can ask Alexa questions such as:

  • ‘When is the next bank holiday?’
  • ‘What is the national minimum wage?’

Or ask Google Home questions such as:

  • ‘How do I apply for a new passport?’
  • ‘How do I get free childcare?’

The head of GOV.UK, Jennifer Allum, said:

We want to simplify people’s interactions with the government, making information clear and accessible to everyone.

These results are promising because voice services can be a really convenient way to get information, particularly for people who find computers and phones hard to use.

Extra government services that could soon be accessed by voice include renewing car tax and finding out details about how to get married.

Rapid Mobile

Rapid Mobile uses cookies, tokens, and other third party scripts to recognise visitors of our sites and services, remember your settings and privacy choices, and - depending on your settings and privacy choices - enable us and some key partners to collect information about you so that we can improve our services and deliver relevant ads.

 

By continuing to use our site or clicking I Accept, you agree that Rapid Mobile and our key partners may collect data and use cookies for personalised ads and other purposes, as described more fully in our privacy policy.

 

You can change your settings at any time by clicking Manage Settings or by visiting our Privacy Centre for more detailed information.

 

Privacy Settings saved!
Cookie Services

When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer.

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site.

We track anonymized user information to improve our website.
  • _ga
  • _gid
  • _gat

Decline all Services
Accept all Services