ICTSI Deploys BlackBerry Cylance Technology Across Global Network

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BlackBerry today announced that International Container Terminal Services (ICTSI) has deployed BlackBerry Cylance technology across all business units in Asia, Europe, Africa and The Americas to protect thousands of end-points across its global network.

ICTSI, a global port operations leader based in Asia, is leveraging CylancePROTECT to take a preventative approach against existing and future cyber threats – while unifying its end-point protection strategy with one vendor across its entire network.

Brian Hibbert, Chief Information Officer at ICTSI says,

“Economies never sleep – but neither do hackers. ICTSI helps to ship goods that power economies around the clock – relying on sophisticated technology for the secure planning and dispatching of every container. Every movement must be on time and secure to deliver the level of reliability we promise: 10 million times per year, twenty-four-seven. Cybersecurity is our priority at ICTSI, and why we need equally sophisticated, AI-driven-technology like BlackBerry Cylance to protect our assets.”

Headquartered in Manilla, Philippines, ICTSI has 32 ports in 18 countries and is responsible for ensuring that gateway ports provide the best service so cargo can move unimpeded. Any delay in ICTSI’s operations, physical or cyber, directly impacts local economies. ICTSI required a solution that was efficient, reliable and easy-to-manage on a large scale, while addressing a variety of complex systems and end-points.

The CylancePROTECT solution is deployed by ICTSI across a diverse range of end-points, from desktops to servers, using AI and Machine Learning (ML) algorithms to detect, prevent and contain existing and new malware – even when systems are offline.  The company says it chose CylancePROTECT because it was easy to deploy, consumed minimal resources on systems and consistently detected malware and threats that other anti-virus (AV) solutions missed.

ICTSI is now extending its threat prevention capability by rolling out CylanceOPTICS, pushing all detection and response decisions down to the endpoint, eliminating response latency.

Brian Hibbert adds,

“With such a diverse portfolio, we found that we had a diverse approach to end-point security.  Some sites were using signature-based AV tools, some were using free solutions. Others were using out-of-date technology.  This was a huge risk to our organisation in today’s threat climate – so we applied a single unified approach to endpoint security across our portfolio, delivering significant time, complexity and cost savings for our business.”

ICTSI operates in some of the world’s most remote locations, including the Democratic of Congo and Papua New Guinea.  As CylancePROTECT does not require regular software updates, it is ideal for the most challenging environments where reliable connections are not always available.

ICTSI IT leaders based in different parts of the world have also found that uncommon software, even installed by privileged users – is automatically scanned and analysed by the solution; and when necessary – quarantined until deemed safe.

Evan Davidson, Vice President of Sales, BlackBerry Cylance APAC, says,

“Today, malware mutates daily, even hourly, making signature-based prevention tools obsolete. In mission-critical industries such as shipping and ports, with legacy systems and connected networks and devices, organisations must think beyond traditional antivirus. Together with our channel partner, NEXUS Technologies, we are proud to help ICTSI move successfully from a traditional AV model to an AI-driven, preventative approach to threat mitigation with CylancePROTECT – ensuring the company is prepared for the next generation of threats.”

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