BlackBerry AtHoc Managed Service Setup

BlackBerry Launches AtHoc Managed Service

Offers Crisis Communications Solutions for All Organizations

BlackBerry has launched BlackBerry AtHoc Managed Service, delivering the full featured BlackBerry AtHoc system as a service managed and delivered by BlackBerry.

The service allows any organization, of any size, to quickly establish and maintain a crisis communications capability used traditionally by larger organizations.

Current global events have compelled organizations to reassess the effectiveness of their crisis communication program to protect people and business operations. With the need to manage business disruptions, forced remote work and return to work, companies now have a continuous requirement for ongoing critical communications.

BlackBerry AtHoc Managed Service can be up and running in 48 hours

BlackBerry AtHoc Managed Service Setup

Maintaining an effective critical communications platform, however, requires experienced dedicated teams and technical expertise that some organizations do not have.

BlackBerry AtHoc Managed Service solves that problem by providing customers with 24×7 crisis management communications, alerts, and support, including the option to send alerts on the customer’s behalf, so that they can focus on their essential day-to-day business.

BlackBerry AtHoc Managed Service deploys on the BlackBerry Cloud and can be up and running within 2 working days of when you subscribe to the service.

Customers may also exchange notifications with other government agencies and commercial enterprises using the BlackBerry AtHoc platform. This network effect increases the benefit of the critical communications of all the participating organizations.

BlackBerry AtHoc uses behavior modelling to predict how many people will receive your message. Once sent, you’ll know who has or hasn’t received it.

“Keeping employees safe and business operating, particularly during this time, requires accurate and responsive critical communication,” said Christoph Erdmann, Senior Vice President of Secure Communications at BlackBerry.

“We are incredibly pleased to offer the same services proven by some of the most demanding environments including 12 FedRAMP ATOs from United States Federal agencies including the Department of Energy, Department of Homeland Security, Department of Health and Human Services, Department of Justice, Federal Aviation Administration, Department of Treasury, and Department of Veterans Affairs as well as Parliament of Canada, Global Affairs Canada, Port of Houston and the American Red Cross, to organizations of every size.”

BlackBerry AtHoc allows you to send alerts via multiple communication channels, taking the guesswork and confusion out of crisis communication and is fully compliant with GDPR and all data is fully encrypted in transit and at rest.

BlackBerry AtHoc complies with ISO22301 for business continuity management systems and SSAE-18 SOC 3 regarding secure cloud deployments. It also complies with multiple US Government certifications and is a FedRAMP authorized service.

“COVID-19 elevated the importance of communications to support employees and business operations during a time of crisis. By making BlackBerry AtHoc available as a managed service, BlackBerry has dramatically expanded the number of organizations that can now use this capability,” said Rob Enderle, principal analyst, Enderle Group.

“The introduction of BlackBerry AtHoc Managed Service is a welcome addition to make it affordable and easy for any organization to keep their employees safe.”

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